Keep a copy of your previous working firmware version on your computer. If a new firmware version causes issues with your specific workflow, you can use the v2.0.57 local upgrade feature to downgrade back to a stable state.
: Launch the tool on your PC, log in with your credentials, and select the software versions you wish to install to the SD card. Critical Troubleshooting Tip
Its primary functions include:
| Issue | Possible Cause | Recommended Solution | | :--- | :--- | :--- | | (VAG401) | Incorrect upgrade tool; corrupted SD card | Step 1: Format the TF card. Step 2: Download the correct XTOOL upgradetool v2.0.57. Step 3: Re‑install the tool onto the SD card. | | Login failed (X100 Pro2) | S/N begins with “PRO” but letter “O” was entered as number “0” | Use the exact S/N and password from the Certificate of Quality paper . Ensure no confusion between letter O and number 0. | | USB device not recognized (X100 Pro2) | Connection issues with Type‑C port | Insert the TYPE‑C connector halfway until the screen lights up, then push it fully in. | | “Could not complete request – SD card invalid” | Invalid characters in file/folder name, or read‑only attribute | Backup files, format the SD card , and ensure no special characters in folder names. | | “Result is null or empty” (X100 Pro2) | Update interruption or incomplete file | Restart the upgrade process; if it fails again, reformat the SD card and start fresh. | | Firmware upgrade stuck at 3% (D1 Pro) | This usually occurs on Mac computers with M1/M2 chips | Switch to a Wi‑Fi connection , long‑press the boot‑load button, or use a Windows computer to perform the upgrade. | | Purple flashing light (S1) | Firmware corruption after a failed upgrade | Connect via USB, use XCS Developer Mode to force a firmware upgrade. If that fails, try a different computer. | | "Checking for updates failed" (D1 Pro) | Network restrictions (e.g., corporate firewall) | Ensure that connections to China are not blocked by a GEO or reputation policy. |
Connect the scanner directly via USB first to allow Windows to recognize the hardware before starting the SD card update. xtool upgrade tool v2.0.57
While XCS can handle basic over-the-air (OTA) updates, the standalone Upgrade Tool is used for major version jumps, restoring bricked machines, or applying critical system patches that require a stable, wired connection. Key Features and Improvements in v2.0.57
: Select the SD card drive within the tool's interface and click "Upgrade" to begin the automated download and installation. Keep a copy of your previous working firmware
: Connect your diagnostic tool to the computer using its original USB cable. Identify Credentials : On your scanner, navigate to the section and select to find your Serial Number (username) and required for registration. Launch Tool : Open the XTOOL Upgrade Tool on your laptop. Insert SD Card