As a last resort, consider a factory reset of your PS4. This will erase all data, so use it sparingly.
If you're trying to print from your PS4 (which isn't directly supported but let's assume you're using a connected device), DPI refers to print resolution.
If you encounter the "DPI Get Info Error," follow these steps to restore the link:
Fortunately, there are several solutions to resolve the DPI Get Info Error on PS4 Link. Here are some step-by-step solutions: dpi get info error ps4 link
If the GoldHEN payload server is unstable, switch to using the for loading the package installer. This often provides a more stable connection than relying solely on the integrated GoldHEN payload handler. 4. Use "Remote Package Installer" (Alternative)
If the issue persists, you can enable more detailed logs to identify the specific failure point: Close the DPI application on your computer.
If your router broadcasts both 2.4 GHz and 5 GHz networks under the same name (Smart Connect), your PS4 might be on 2.4 GHz while your phone/PC is on 5 GHz. Temporarily separate these bands in your router settings and connect both devices to the 5 GHz band. As a last resort, consider a factory reset of your PS4
No. Remote Play is a free feature available to all PlayStation users regardless of Plus subscription status. However, some online multiplayer features within games may require Plus.
Now that you understand the "DPI" mystery, go forth and reclaim control over your PS4’s data. Your link is waiting to be restored.
A: No. In 95% of cases, it’s a software or database issue, not a hardware failure. If you encounter the "DPI Get Info Error,"
A complete reboot of the console and the DPI software often resolves inconsistent communication issues. Adjust GoldHEN Settings: Disable the "FTP Server" within GoldHEN on the PS4. "segmented download" in the DPI settings on your PC. Switch Payloads: If using GoldHEN's server fails, try using the webkit binloader or manually launch the classic RemotePackageInstaller
: Ensure the IP address of your PC/Android is correctly entered in DPI. If the PS4 cannot connect back to your device, the "Get Info" process will fail. For Android Users
2026 Relevant communities: r/PS4, r/remoteplay, Chiaki GitHub Issues
Based on user reports across Reddit, GitHub, and tech forums, the main triggers are: