Under "Create Windows 10 installation media," click . Insert a blank USB drive (at least 8GB).
You clicked the installer, waiting to start your next creative project, but instead, you got a roadblock. A system compatibility error pops up stating that .
Choose an older release (such as Photoshop CC 2019 or earlier) that aligns with your current OS configuration. Troubleshooting Update Failures Under "Create Windows 10 installation media," click
If you are running an older build (such as the initial Windows 10 release), Photoshop may not start, or you may encounter stability issues. Adobe typically adheres to Microsoft's support lifecycle. How to Check Your Windows 10 Version
This error happens because modern versions of Adobe Creative Cloud applications rely on system architecture, memory handling, and graphics APIs that do not exist in older versions of Windows. If your operating system is outdated, Photoshop simply cannot run. Why This Error Happens A system compatibility error pops up stating that
"Photoshop's Brush Smoothing algorithm relies on the 'Windows Ink Pen Hysteresis' fix introduced in Build 14393. Without this, strokes generate duplicate coordinates, causing the 'stutter paint' bug."
To safely update your operating system, use official Microsoft channels: Method A: Use Windows Update (Recommended) Adobe typically adheres to Microsoft's support lifecycle
Navigate to the official Microsoft page: Download Windows 10 Disc Image (ISO File).
Follow the on-screen prompts to upgrade your system to the latest, fully compatible version of Windows 10. Step 3: Clear and Restart Adobe Creative Cloud
Use the to perform a clean OS installation.
If your hardware cannot handle newer Windows 10 updates, or if you are restricted from updating your operating system, you must use an older version of Photoshop that supports your current OS build. Open the desktop application. Click on the All Apps tab in the sidebar. Find Photoshop in your list of applications.