Ensure you download the official version 19.7/1.9.7 installer from the IncentivesPro website or authorized distributor to ensure security and functionality. 2. Run the Installation Wizard
USB Redirector Technician Edition 19.7 is a powerful software solution designed for professionals who provide remote maintenance, flashing, or configuration services for USB devices. It allows you to redirect USB devices from a customer's computer to your technician computer over a local network or the internet.
How do I know if I need to configure port forwarding on my router?
: Includes a lightweight (under 2MB) portable executable that customers can run without installation, simplifying the client-side experience. usb redirector technician edition 19 7 install
For the most stable performance, ensure you are using the official USB Redirector Technician Edition downloads rather than third-party "repacks," as driver compatibility is critical for remote flashing and programming. Manual - Wiesemann & Theis GmbH
: Highly effective for smartphones (flashing/repairing), printers, modems, and embedded devices.
USB Redirector Technician Edition 19.7 is a software application that enables users to redirect USB devices over a network or the internet. This means that you can access and use USB devices connected to a remote computer as if they were directly connected to your local machine. The software is designed for technicians and IT professionals who need to access and manage USB devices remotely. Ensure you download the official version 19
USB Redirector Technician Edition is specialized software designed for remote servicing. Unlike standard USB-over-network tools, this edition is specifically designed to:
After receiving the Customer Module, your client should perform the following actions:
A critical aspect of using USB Redirector Technician Edition over the internet is handling network address translation (NAT). Most home and office routers block incoming connections for security. The software will attempt to use UPnP to configure port forwarding automatically, but this does not always succeed. If your client is unable to connect, you will need to manually set up port forwarding. This involves logging into your router's administration panel and creating a rule that forwards incoming traffic on TCP port to the same port on your technician computer's local IP address. The exact steps vary by router manufacturer, so consulting your router's manual or help documentation may be necessary. It allows you to redirect USB devices from
The installation process for version 1.9.7 is famously simple, often described as a "next-next-finish" setup.
USB Redirector Customer Module (a lightweight, portable application provided by the technician). 2. Step-by-Step Installation Guide (Technician Side)
The installation process is straightforward, but making it work over the internet requires specific network configurations. Technician Side Installation: Download the USB Redirector Technician Edition installer from IncentivesPro
Add an exception in Windows Firewall for the program to allow incoming traffic. Alternative (No VPN/Port Forward): Some technicians use third-party tools like
Windows XP SP3 or newer (up to Windows 11).