This is the default port used by Sentinel HASP routing. Ensure your Windows Defender or third-party firewall is not blocking TCP and UDP traffic on Port 1947.
Before diving into complex software fixes, ensure the issue is not purely hardware-related.
Open the Windows Registry Editor ( regedit ) and navigate to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HASPLMS mastercam x5 no sim found
Contact your with:
Unplug the USB SIM, wait 10 seconds, and plug it back into a different USB port. This is the default port used by Sentinel HASP routing
If you still have trouble after all steps, contact your – they can run diagnostic tools like haspdiag.exe to confirm if the key is detected at the system level.
The "Mastercam X5 No SIM found" error is a symptom of a larger problem: running industrial CAD/CAM software on an operating system that was released a decade after the software. While the steps above will solve the error for most users—specifically the driver reinstallation and disabling signature enforcement—understand that this is a temporary patch. Open the Windows Registry Editor ( regedit )
Download the latest version compatible with your current OS (Windows 10/11).
This article is a deep dive into the "Mastercam X5 No SIM found" error. We will cover what a "SIM" actually is, why this error occurs on Windows 10/11, and provide a step-by-step troubleshooting guide—from simple cable checks to advanced registry fixes.
I can provide specific driver links or advanced commands tailored to your exact setup. Share public link
The most common cause is Mastercam looking for the wrong type of license (e.g., searching for a network license when a local USB dongle is plugged in).
