Save the installation .exe file to a cloud drive. The GL310 driver was removed from the main AverMedia search in mid-2024. You may need to use the "Legacy" filter on their support page to find it now.
Windows occasionally blocks software from accessing video capture hardware. Open Windows > Privacy & Security > Camera . Ensure "Allow apps to access your camera" is toggled ON .
Open Device Manager > Right-click the GL310 > Update Driver > Browse my computer for drivers > Let me pick from a list > Select the AVerMedia driver. Utilizing OBS Studio with the GL310 avermedia gl310 driver
Download the latest Windows driver (Version 3.2802.64.40 is typically the most recent stable build).
Before installing, ensure the GL310 is from your PC. Save the installation
AverMedia never released a native driver for macOS Catalina or newer. The GL310 is Windows-only. You cannot make it work on Apple Silicon (M1/M2/M3) Macs. Workarounds using Boot Camp (Windows on Intel Macs) are possible but not recommended.
Generally works, but users frequently encounter "No Device Detected" errors . Some users report having to disable "Driver Signature Enforcement" to fix "Error Code 52" in the Device Manager after Windows updates . Open Device Manager > Right-click the GL310 >
Ensure your console (PS4/PS5) has HDCP disabled, or use an HDMI splitter to bypass it.
If you are tired of dealing with legacy driver issues, consider upgrading to a driverless card. UVC cards work instantly without installing any manufacturer drivers. Excellent modern alternatives include:
Unplug the GL310 USB cable from your computer before beginning the installation. This prevents Windows from attempting to install a generic, non-functional driver. Step 2: Run the Installer