Ansyswbu.exe Encountered A Problem. A Diagnostic File Has Been Written [updated] Jun 2026

If the error persists after all troubleshooting steps, gather the following and open a support ticket:

if found_diag: print(f"Crash detected: found_diag") archive_diagnostic(found_diag, r"C:\ANSYS_Crash_Reports") attempt_clean_restart() else: print("No diagnostic file found.")

Below is a — not a code script, but a structured procedure you can implement or follow to automatically handle such crashes and extract useful info from the diagnostic file.

Some users find success by adding a system environment variable ANS_OLD_ATTACH = 1 to bypass specific geometry attachment errors. Ansys Innovation Space If the problem persists, check for special characters If the error persists after all troubleshooting steps,

Try by right-clicking the Solution in the project tree.

Collect files for support

Corrupted user files are the second most common cause. Collect files for support Corrupted user files are

This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later.

This .dmp file is the key to unlocking the mystery of the crash. While it's not human-readable, it contains a snapshot of the system's memory at the time of the crash, which can be analyzed with debugging tools to pinpoint the exact faulting module and root cause. Based on countless community reports and official documentation, these crashes stem from a specific set of issues. The table below summarizes the most common triggers and what they usually mean:

If the issue persists, you can send the diagnostic file to Ansys support or a technician. It is usually found here: If you share with third parties, their policies apply

Common quick fixes

Type %temp% in the address bar and look for files named ansys or similar, and delete/rename them.