Carefully slide or unlatch the device from its bracket to access the rear panel.
. A standard menu-based reset may not fully clear deep-seated system errors or outdated firmware versions. Verified Factory Reset Procedure Prepare the USB Drive : Download the specific Liso firmware files from the Biamp Download page . Unzip the files and place them directly in the root directory
Authenticate the device to your server and select the specific meeting room calendar this panel will display.
The verified method to factory reset an Evoko Liso does not use an on-screen menu or a physical reset button. Instead, it requires creating a bootable USB drive to completely re-flash the device's internal storage. This process is known as a , which differs from a standard firmware update. While an update preserves your settings, a reset removes all existing data and returns the Liso to a clean, factory-like state.
If the screen is frozen, completely unresponsive, or you do not know the Admin PIN, you must use the physical hardware buttons hidden on the back of the device. Step-by-Step Instructions: evoko liso factory reset verified
Unplug the Power over Ethernet (PoE) cable or the 12V DC power adapter from the back of the Evoko Liso to turn it off completely.
: Disconnect the PoE or power cable from the back of the Liso. Insert USB : Plug the prepared reset drive into the USB port.
To perform a on an Evoko Liso room manager , you must use a bootable USB flash drive containing the official firmware reset image . Unlike many consumer devices, the Evoko Liso does not have a simple "factory reset" button; the pinhole on the bottom of the unit is for rebooting only and will not wipe data or configuration settings. 1. Prepare the Reset USB Drive
If done correctly, you will NOT see the normal Evoko logo splash screen. Instead, you will see a black screen with small white text in the top-left corner reading: Carefully slide or unlatch the device from its
Before proceeding with a factory reset, keep the following prerequisites in mind:
: Obtain the latest Liso Device Reset (GZ file) from the Biamp/Evoko Support Portal . Ensure you select the version (e.g., v. 2.x) that matches your Evoko Home installation.
However, the act of pressing "reset" is only half the equation; the "verified" aspect of the factory reset is the crucial confirmation of success. A verified reset is not merely the completion of a progress bar; it is the observation of specific indicators that confirm the device has returned to its out-of-the-box state. For the Evoko Liso, verification is visually apparent. Upon rebooting, a successfully reset device will launch the "Out of Box Experience" (OOBE). Instead of displaying the current time or the day's meetings, the screen will display a welcome screen, a distinctive QR code for setup, and a prompt to begin the configuration process. This visual confirmation verifies that previous tenants, room names, and Exchange or Google Calendar credentials have been fully expunged from the system.
We've verified two methods for performing a factory reset on your Evoko Liso device. Please follow the steps carefully to ensure a successful reset. Verified Factory Reset Procedure Prepare the USB Drive
Enter the PIN (default is usually 0000 or the one set during deployment).
Make sure the PoE injector is providing adequate power. Post-Reset Setup
: While older Room Managers preferred 4GB FAT-formatted sticks, the Liso's reset image creates its own bootable partitions. Executing the Reset
This usually indicates that the USB drive was not formatted correctly or the firmware files were placed in a subfolder. Ensure the drive is formatted to and try a different, older USB 2.0 drive, as some modern USB 3.0/3.1 drives fail to register during the boot-loading phase. Forgotten Admin PIN
Insert a USB drive (at least 4GB; note that Kingston drives are often incompatible with Liso). Select the downloaded .gz image and flash it to the drive.