: Support will reply with a temporary master password valid only for that specific calendar date. Enter it into your DVR to reset and input a new admin password. Method 2: Testing Factory Default Credentials
You will see security options like security questions or dynamic tokens. Select the option. Step 3: Capture the Verification Screen
Getting locked out of your Hi Sharp surveillance system can halt your security operations. Fortunately, you can regain control of your digital video recorder by utilizing several software and hardware recovery paths. How to Reset a Hi Sharp DVR Password
This comprehensive guide is designed to walk you through every viable method for resetting your password or updating your system's firmware. By the end of this article, the process of resetting your Hi Sharp DVR password—whether through official support channels, physical recovery methods, or software tools—and performing a firmware update will be clear and straightforward. hi sharp dvr reset password upd
Hi Sharp DVR Password Reset Guide: Updated Step-by-Step Methods
Select the tab. The screen will display a uniquely generated string of numbers or a QR code alongside the current system time and serial number.
If the DVR is new or has already been successfully reset to factory defaults, use the following factory settings: Default Username Default Password Hardware & Manual Reset Methods : Support will reply with a temporary master
When the software method fails, you must physically open the DVR. This erases ALL settings, including network configurations, camera channels, and passwords. Recorded video on the hard drive usually remains, but you may need to re-add the drive.
To ensure the security and integrity of your Hi Sharp DVR system, follow these best practices:
If your system is completely offline and cannot communicate with technical support, certain older legacy Hi Sharp boards support physical resets. Select the option
. They can provide a one-day master code to bypass the lock. Learn more FAQ - Support | HI SHARP INTELLIGENCE
Upon successful validation, the system automatically resets the default admin credentials back to . Summary of Quick DVR Reset Methods Best Used For Requirements Dynamic Code Scan Modern firmware updates Photo of screen, Email to Hi Sharp Support Default Testing Newly installed or factory-wiped systems Standard combinations ( admin , 123456 ) Security Questions Standard accounts with active security profiles Exact answers to your initialization questions Hardware Jumper Reset Legacy or offline units locked out of network Opening case, shorting G1 pins or clearing CMOS Method 4: Legacy Hardware Resets (Advanced Users)
If software and network methods fail, you can perform a physical hardware reset. This will strip the DVR of all custom settings, returning it to factory defaults, including the password. Unplug the DVR from the power outlet entirely.
To use this method, start by turning on your DVR and monitor. On the login screen, look for a "forgot password" or "retrieve password" link. When you click on this, the system will generate a "dynamic code" or a similar unique string of characters on your screen. Do not close this window; you will need this code to initiate the password reset process. Once you have the code, you will need to contact your regional distributor, the vendor from whom you purchased the DVR, or reach out to Hi Sharp directly. The official Hi Sharp support team has advised that if you are unable to go through your distributor, you can email sales@hisharp.com.tw with your region, model number, and serial number to begin the recovery process. The seller or Hi Sharp support will use the dynamic code or your device's specific information to generate a temporary password for you to log back into the system. Once logged in, you can immediately set a new, permanent password. This method may require a brief waiting period, but it is the safest approach to ensure you do not damage your device's software or void your warranty.
To reset your Hi Sharp DVR password: