Kercan Barcode Scanner Manual Jun 2026
Thank you for choosing the . This device is designed for fast, accurate scanning of 1D and 2D barcodes in retail, warehousing, logistics, and office environments. Please read this manual carefully before use to ensure optimal performance and longevity.
Hope this helps new users get set up!
Ensure your cursor is active inside a text field (like Excel, Word, or a browser search bar). kercan barcode scanner manual
Hold the scanner roughly 4 to 8 inches away from the barcode. Moving too close or too far prevents the lens from focusing. How do I check the battery status on wireless models?
Removes all terminating keystrokes, leaving only the raw barcode data digits on the screen. 4. Troubleshooting Common Kercan Scanner Issues Thank you for choosing the
The scanner might be in Virtual COM Port mode instead of USB Keyboard mode. Scan the USB HID Keyboard Mode configuration barcode to fix this.
The Ultimate Kercan Barcode Scanner Manual: Setup, Configuration, and Troubleshooting Guide Hope this helps new users get set up
the "Pairing Mode" barcode (found in your specific model's quick start sheet) if it does not automatically connect. Bluetooth Models
| Problem | Likely Cause | Solution Steps | | :--- | :--- | :--- | | | Loose connection or power issue | 1. Check the USB connection at both ends. 2. Try a different USB port, preferably on the back of the computer. Front ports can have unstable power. 3. For wireless models, ensure the battery is charged. | | Scanner beeps but no data appears | Wrong interface mode or software focus | 1. Perform the "Notepad Test": open Notepad, click on it, and scan a barcode. If data appears, the scanner is fine and the issue is with your specific software. 2. Ensure your software application window is active (has "focus") before scanning. | | Won't scan 2D barcodes (e.g., driver's license) | Symbology is disabled in settings | Scan the "Enable" barcode for the required 2D format (PDF417, DataMatrix, QR Code) from your configuration card. | | Scanned characters are incorrect (e.g., ';' instead of 'A') | Keyboard language mismatch | Set both your computer's keyboard layout and the scanner's emulation to "English (US)". | | Scan is slow or inconsistent | Dirty lens or poor barcode quality | 1. Check and clean the scanner lens. 2. Ensure the barcode is not smudged, torn, or printed with low contrast. 3. Adjust the scanning distance and angle to avoid glare on reflective surfaces. |
| Issue | Possible Cause | Solution | | :--- | :--- | :--- | | | Damaged barcode or dirty scanner window. | Clean the scanner window with a soft microfiber cloth. If the barcode itself is smudged or damaged, try another code. | | Data Not Uploading | Loose USB connection. | Check that the cable is firmly plugged in. Unplug the USB cable, wait a few seconds, and plug it back in. | | Laser is Always On | Scanner is stuck in "constant light" mode. | Perform a factory reset to clear the incorrect settings. | | Slow or Inconsistent Scanning | Improper scanning technique or angle. | Adjust your distance and angle. Hold the scanner 4-8 inches from the barcode and ensure the red light covers the entire code. | | Scanner Not Powering On (No Lights/Beeps) | Faulty power supply or cable. | Check the USB cable for damage and ensure the computer port is providing power. Try a different USB port. |
If your internal database requires a specific identifier before a barcode (e.g., adding a "STK-" before every scanned number), follow these steps: Scan the barcode. Scan the Add Prefix command barcode.
